About

I'm driven by curiosity. Whether I'm analyzing a problem, building a tool, or documenting a process, I love the feeling of being onto something. I started in tech as a network admin at an MSP and have been building ever since. I launched Toltiva to focus on ServiceNow Platform Analytics, custom applications and technical training.

This timeline shows the big picture. Check out my LinkedIn for more.

Toltiva

Anglepoint

2024 – 2025

Lead Consultant · Client Success Manager

Applied my ServiceNow knowledge to solve client problems and improve our service offerings.
Identified the importance of enabling clients and making them more effective in ServiceNow.

ServiceNow

2021 – 2023

Senior Solution Consultant

Learned how to present technology clearly and connect it to a broader business context.
Worked with a range of enterprise customers, tailoring my solutions to their specific needs.

Dassault Systèmes

2020

Software Asset Internship

Discovered IT Asset Management while completing a certificate in cybersecurity.
Saw the potential of a tool like ServiceNow for managing enterprise IT on a single platform.

Siroonian Technologies

2016 – 2019

Network Administrator

Began developing applications and building up my ability to solve technical problems.
Translated technical processes into simple instructions users could follow.