About

I'm driven by curiosity. Whether I'm analyzing a problem, building a tool, or documenting a process, I love the feeling of being onto something. I started in tech as a network admin at an MSP and have been building ever since. I launched Toltiva to focus on ServiceNow Platform Analytics, custom applications and technical training.

This timeline shows the big picture. Check out my LinkedIn for more.

Toltiva

Anglepoint

2024 – 2025

Lead Consultant · Client Success Manager

  • Applied my ServiceNow knowledge to solve client problems and improve our service offerings.
  • Identified the importance of enabling clients and making them more effective in ServiceNow.

ServiceNow

2021 – 2023

Senior Solution Consultant

  • Learned how to present technology clearly and connect it to a broader business context.
  • Worked with a range of enterprise customers, tailoring my solutions to their specific needs.

Dassault Systèmes

2020

Software Asset Internship

  • Discovered IT Asset Management while completing a certificate in cybersecurity.
  • Saw the potential of a tool like ServiceNow for managing enterprise IT on a single platform.

Siroonian Technologies

2016 – 2019

Network Administrator

  • Began developing applications and building up my ability to solve technical problems.
  • Translated technical processes into simple instructions users could follow.